Construction Electrical Subcontractor


About the opportunity

The client delivers Powerful Electrical Solutions and Services. They are innovators, leaders, and strive to be the choice for the construction industry’s electrical needs. The client partners with developers and general contractors from idea through final project completion and throughout the life of their building. Their services provide efficient electrical systems and on-time delivery within budget to maximize their investment.

The Challenge

The client had been looking to distance themselves from the competition and set the standard in their industry. This means delivering the best quality, on time and under budget construction projects.
Relatively few companies within the construction industry had successfully accomplish this. The senior leaders decided that implementing continuous improvement within their business was the answer. The goal was to embed continuous improvement deep within their daily practices and culture.


The engagement started by identifying areas for improvement within the business. We shortly thereafter launched an initiative to uncover and remove waste from key underperforming processes. We used the kaizen methodology to facilitate cross-functional collaboration, get buy-in from the entire organization, and model the behavior.

We quickly realized there were many versions of the same process company wide. This was the result of not having established standards for employees to follow. This was affecting profitability from project to project. The following phase was to deploy a standard work initiative company wide. In this effort we identified, documented, and eliminated the sources of variation, defects, errors, and excess processing from the business. Ultimately this helped create stability and a continuous improvement culture.


Our involvement helped:
• Reduce labor costs by 10% at one of their pre-assembly/manufacturing operations
• Reduce project kick-off process lead time by 50% (from 12 to 6 days)
• Reduce inventory by 60% at one of their pre-assembly/manufacturing operations
• Reduced field evaluations lead times by 55% (from 11 to 5 weeks)
• Reduced service customer billing lead times by 67% (from 18 to 6 days)

About Us

We help manufacturers achieve and sustain operational costs reductions of 20%+, improve on-time delivery to 99%+, and reduce defects to improve product quality to 99%+. These changes help our clients grow company profit margins by up to 25%.
We have developed and used a proven approach to ensure manufacturers achieve and sustain significant performance improvement. Our consultants have over 15 years of experience working with manufacturers and developing their capabilities.
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